/* 회원 CRM 관리 포인트 — 모든 선택자는 .fx-crm-points 안에만 둔다. Formula X 토큰(--primary 등)을 쓰고 Be:Move 전역 스타일은 건드리지 않는다. */
.fx-crm-points{--cp-card:var(--card);--cp-text:var(--text);--cp-muted:var(--text-sub);--cp-faint:var(--text-muted);--cp-border:var(--border);--cp-accent:var(--primary);--cp-on-accent:var(--card);--cp-soft:var(--bg);--cp-ok:var(--success);--cp-warn:var(--warning);--cp-bad:var(--danger);--cp-mono:"IBM Plex Mono",ui-monospace,SFMono-Regular,Menlo,monospace;--cp-radius:6px;--cp-gap:16px;--cp-pad:24px;color:var(--cp-text);font-size:14px;line-height:1.6;max-width:1440px;margin:auto;padding:var(--cp-pad);box-sizing:border-box}
.fx-crm-points *{box-sizing:border-box}
.fx-crm-points [hidden]{display:none!important}
.fx-crm-points :is(h1,h2,h3,p){margin:0 0 8px}
.fx-crm-points h1{font-size:28px;line-height:1.3}
.fx-crm-points h2{font-size:20px}
.fx-crm-points h3{font-size:16px}
.fx-crm-points small{display:block;font-size:12px;color:var(--cp-muted);line-height:1.5;overflow-wrap:anywhere}
.fx-crm-points .cp-header{display:flex;align-items:start;justify-content:space-between;gap:var(--cp-gap);margin-bottom:var(--cp-gap)}
.fx-crm-points .cp-eyebrow{font-size:12px;font-weight:700;color:var(--cp-muted)}
.fx-crm-points .cp-button{display:inline-flex;align-items:center;justify-content:center;min-height:40px;padding:6px 14px;border:1px solid var(--cp-border);border-radius:4px;background:var(--cp-card);color:var(--cp-text);font:inherit;font-size:13px;cursor:pointer;white-space:nowrap}
.fx-crm-points .cp-button:hover{border-color:var(--cp-accent)}
.fx-crm-points .cp-button.is-primary{background:var(--cp-accent);border-color:var(--cp-accent);color:var(--cp-on-accent);font-weight:700}
.fx-crm-points :is(button,input,select,textarea):focus-visible{outline:2px solid var(--cp-accent);outline-offset:3px}
.fx-crm-points .cp-filters{display:grid;grid-template-columns:repeat(6,minmax(120px,1fr));gap:12px;align-items:end;background:var(--cp-card);border:1px solid var(--cp-border);border-radius:var(--cp-radius);padding:var(--cp-gap);margin-bottom:var(--cp-gap)}
.fx-crm-points label{display:flex;flex-direction:column;gap:4px;font-size:12px;font-weight:600}
.fx-crm-points :is(input,select,textarea){min-height:40px;width:100%;min-width:0;background:var(--cp-card);color:var(--cp-text);border:1px solid var(--cp-border);border-radius:4px;padding:6px 8px;font:inherit;font-size:14px}
.fx-crm-points textarea{resize:vertical}
.fx-crm-points .cp-meta{font-size:12px;color:var(--cp-muted);margin:0 0 12px}
.fx-crm-points .cp-warnings{margin:0 0 12px;font-size:12px;color:var(--cp-muted)}
.fx-crm-points .cp-warnings ul{margin:6px 0 0;padding-left:18px}
.fx-crm-points .cp-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:var(--cp-gap);margin:0 0 var(--cp-gap)}
.fx-crm-points .cp-kpis article{padding:var(--cp-gap);border:1px solid var(--cp-border);border-radius:var(--cp-radius);background:var(--cp-card)}
.fx-crm-points .cp-kpis article>span{display:block;color:var(--cp-muted);font-size:12px}
.fx-crm-points .cp-kpis strong{display:block;font-family:var(--cp-mono);font-size:24px;line-height:1.4;margin:4px 0}
.fx-crm-points .cp-kpis-member{grid-template-columns:repeat(3,minmax(0,1fr))}
.fx-crm-points .cp-badges{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}
.fx-crm-points .cp-badge{display:inline-block;padding:1px 8px;border:1px solid var(--cp-border);border-radius:4px;font-size:11px;line-height:1.6;font-weight:600;background:var(--cp-soft);color:var(--cp-text);white-space:nowrap}
.fx-crm-points .cp-badge.ok{border-color:var(--cp-ok);color:var(--cp-ok)}
.fx-crm-points .cp-badge.warn{border-color:var(--cp-warn);color:var(--cp-warn)}
.fx-crm-points .cp-badge.bad{border-color:var(--cp-bad);color:var(--cp-bad)}
.fx-crm-points .cp-badge.info{border-color:var(--cp-accent);color:var(--cp-accent)}
.fx-crm-points .cp-badge.muted{color:var(--cp-muted)}
.fx-crm-points .cp-grade.ok{color:var(--cp-ok)}
.fx-crm-points .cp-grade.warn{color:var(--cp-warn)}
.fx-crm-points .cp-grade.bad{color:var(--cp-bad)}
.fx-crm-points .cp-priority{display:inline-block;min-width:34px;text-align:center;font-family:var(--cp-mono);font-weight:700;font-size:12px;padding:2px 6px;border-radius:4px;border:1px solid var(--cp-border);background:var(--cp-soft)}
.fx-crm-points .cp-priority.p1{background:var(--cp-bad);border-color:var(--cp-bad);color:#fff}
.fx-crm-points .cp-priority.p2{background:var(--cp-warn);border-color:var(--cp-warn);color:#fff}
.fx-crm-points .cp-rule{font-family:var(--cp-mono);font-size:12px;color:var(--cp-muted)}
.fx-crm-points .cp-table-wrap{overflow:auto;max-width:100%;border:1px solid var(--cp-border);border-radius:var(--cp-radius);background:var(--cp-card);margin-bottom:var(--cp-gap)}
.fx-crm-points table{width:100%;border-collapse:collapse;font-size:13px}
.fx-crm-points :is(th,td){padding:10px 12px;text-align:left;vertical-align:top;border-bottom:1px solid var(--cp-border);overflow-wrap:anywhere}
.fx-crm-points th{font-size:12px;background:var(--cp-soft);font-weight:600;white-space:nowrap}
.fx-crm-points tbody tr:last-child td{border-bottom:0}
.fx-crm-points .cp-actions{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.fx-crm-points td.cp-actions{flex-direction:row}
.fx-crm-points .cp-empty{padding:32px var(--cp-gap);text-align:center;border:1px solid var(--cp-border);border-radius:var(--cp-radius);background:var(--cp-card);color:var(--cp-muted)}
.fx-crm-points .cp-queue-group{margin-bottom:var(--cp-gap)}
.fx-crm-points .cp-expiry-group{margin-bottom:var(--cp-gap)}
.fx-crm-points .cp-member-head{display:flex;justify-content:space-between;gap:var(--cp-gap);align-items:flex-start;padding:var(--cp-gap) var(--cp-pad);border:1px solid var(--cp-border);border-radius:var(--cp-radius);background:var(--cp-card);margin-bottom:var(--cp-gap)}
.fx-crm-points .cp-member-title h2{font-size:24px;display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:4px}
.fx-crm-points .cp-member-title p{color:var(--cp-muted);font-size:13px;margin:0 0 8px}
.fx-crm-points .cp-member-grid{display:grid;grid-template-columns:2fr 1fr;gap:var(--cp-gap);margin-bottom:var(--cp-gap)}
.fx-crm-points .cp-panel{padding:var(--cp-gap) var(--cp-pad);border:1px solid var(--cp-border);border-radius:var(--cp-radius);background:var(--cp-card);margin-bottom:var(--cp-gap)}
.fx-crm-points .cp-member-grid .cp-panel{margin-bottom:0}
.fx-crm-points .cp-panel h3{display:flex;justify-content:space-between;align-items:baseline;gap:8px;margin-bottom:12px}
.fx-crm-points .cp-panel h3 small{display:inline;font-weight:400}
.fx-crm-points .cp-att-body{display:grid;grid-template-columns:auto 1fr;gap:var(--cp-pad);align-items:start}
.fx-crm-points .cp-hm-head,.fx-crm-points .cp-hm-grid{display:grid;grid-template-columns:repeat(7,28px);gap:4px}
.fx-crm-points .cp-hm-head span{font-size:11px;color:var(--cp-muted);text-align:center}
.fx-crm-points .cp-hm-cell{width:28px;height:28px;border-radius:4px;background:var(--cp-soft);border:1px solid var(--cp-border)}
.fx-crm-points .cp-hm-cell.is-on{background:var(--cp-accent);border-color:var(--cp-accent)}
.fx-crm-points .cp-hm-cell.is-today{box-shadow:0 0 0 2px var(--cp-text)}
.fx-crm-points .cp-hm-cell.is-out{opacity:.25}
.fx-crm-points .cp-heatmap small{margin-top:8px}
.fx-crm-points .cp-hm-legend{display:inline-block;width:10px;height:10px;border-radius:2px;background:var(--cp-soft);border:1px solid var(--cp-border);margin:0 4px 0 6px;vertical-align:middle}
.fx-crm-points .cp-hm-legend.is-on{background:var(--cp-accent);border-color:var(--cp-accent)}
.fx-crm-points .cp-weeks{list-style:none;margin:0;padding:0}
.fx-crm-points .cp-weeks li{display:flex;justify-content:space-between;gap:12px;padding:8px 0;border-bottom:1px solid var(--cp-border);font-size:13px}
.fx-crm-points .cp-weeks b{font-family:var(--cp-mono)}
.fx-crm-points .cp-weeks b.minus{color:var(--cp-bad)}
.fx-crm-points .cp-score-line{display:flex;align-items:center;gap:8px}
.fx-crm-points .cp-score-line strong{font-family:var(--cp-mono);font-size:28px}
.fx-crm-points .cp-score-bar{position:relative;height:8px;border-radius:4px;background:var(--cp-soft);margin:6px 0 2px;overflow:visible}
.fx-crm-points .cp-score-bar i{display:block;height:100%;border-radius:4px;background:var(--cp-bad)}
.fx-crm-points .cp-score-bar em{position:absolute;top:-3px;width:2px;height:14px;background:var(--cp-border)}
.fx-crm-points .cp-expiry-group h3 small{display:inline;font-weight:400;margin-left:6px}
.fx-crm-points .cp-check{flex-direction:row;align-items:center;gap:8px;min-height:40px}
.fx-crm-points .cp-check input{width:auto;min-height:0}
.fx-crm-points .cp-queue-group h3 small{display:inline;font-weight:400;margin-left:6px}
.fx-crm-points .cp-queue{list-style:none;margin:0;padding:0;display:grid;gap:12px}
.fx-crm-points .cp-queue li{padding:12px var(--cp-gap);border:1px solid var(--cp-border);border-radius:var(--cp-radius);background:var(--cp-card)}
.fx-crm-points .cp-queue-head{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-bottom:6px}
.fx-crm-points .cp-queue-head small{display:inline;margin-left:4px}
.fx-crm-points .cp-body{white-space:pre-wrap;font:inherit;font-size:13px;margin:0 0 8px;padding:10px 12px;border-left:3px solid var(--cp-accent);background:var(--cp-soft);border-radius:0 4px 4px 0;max-height:240px;overflow:auto}
.fx-crm-points .cp-note{font-size:12px;color:var(--cp-muted)}
.fx-crm-points .cp-error{color:var(--cp-bad);font-size:13px}
.fx-crm-points .cp-dialog{position:fixed;width:min(820px,calc(100% - 32px));max-width:820px;max-height:90dvh;margin:auto;padding:var(--cp-pad);border:1px solid var(--cp-border);border-radius:10px;background:var(--cp-card);color:var(--cp-text);overflow:auto}
.fx-crm-points .cp-dialog::backdrop{background:rgba(0,0,0,.6)}
.fx-crm-points .cp-dialog-head p{color:var(--cp-muted);font-size:13px}
.fx-crm-points .cp-reasons{display:flex;flex-wrap:wrap;gap:6px}
.fx-crm-points .cp-breakdown ul,.fx-crm-points .cp-history ul{list-style:none;margin:0;padding:0}
.fx-crm-points .cp-breakdown li{display:flex;justify-content:space-between;gap:12px;padding:6px 0;border-bottom:1px solid var(--cp-border)}
.fx-crm-points .cp-breakdown b{font-family:var(--cp-mono)}
.fx-crm-points .cp-breakdown b.plus{color:var(--cp-ok)}
.fx-crm-points .cp-breakdown b.minus{color:var(--cp-bad)}
.fx-crm-points .cp-history li{padding:6px 0;border-bottom:1px solid var(--cp-border);font-size:13px}
.fx-crm-points .cp-history time{font-family:var(--cp-mono);font-size:12px;color:var(--cp-muted);margin-right:6px}
.fx-crm-points .cp-result-form{display:grid;gap:12px;margin-top:12px}
.fx-crm-points .cp-result-form fieldset{display:flex;flex-wrap:wrap;gap:10px;border:1px solid var(--cp-border);border-radius:4px;padding:10px 12px}
.fx-crm-points .cp-result-form fieldset label{flex-direction:row;align-items:center;font-weight:500;font-size:14px}
.fx-crm-points .cp-result-form fieldset input{width:auto;min-height:0}
@media(max-width:1100px){.fx-crm-points .cp-member-grid{grid-template-columns:1fr}.fx-crm-points .cp-att-body{grid-template-columns:1fr}.fx-crm-points .cp-filters{grid-template-columns:repeat(3,minmax(0,1fr))}.fx-crm-points .cp-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:600px){.fx-crm-points{padding:12px}.fx-crm-points .cp-member-head{flex-direction:column}.fx-crm-points .cp-header{flex-wrap:wrap}.fx-crm-points .cp-filters{grid-template-columns:repeat(2,minmax(0,1fr))}.fx-crm-points .cp-kpis,.fx-crm-points .cp-kpis-member{grid-template-columns:1fr}.fx-crm-points .cp-actions-table thead{display:none}.fx-crm-points .cp-actions-table :is(tbody,tr,td){display:block;width:100%}.fx-crm-points .cp-actions-table tr{padding:10px 12px;border-bottom:1px solid var(--cp-border)}.fx-crm-points .cp-actions-table td{padding:3px 0;border:0}.fx-crm-points .cp-actions-table td[data-label]::before{content:attr(data-label);display:inline-block;min-width:64px;color:var(--cp-muted);font-size:12px}.fx-crm-points .cp-dialog{width:calc(100% - 16px);padding:var(--cp-gap)}}
/* 이 화면의 지점 선택은 서버가 허용한 목록(폼)이 맡는다. */
#page-dashboard:has(.fx-crm-points) #branch-selector { display: none !important; }
/* 행 전체가 회원 360 요약을 여는 버튼이다. 버튼·입력 위에서는 행 클릭이 걸리지 않는다(스크립트가 막는다). */
.fx-crm-points tr.cp-row-open{cursor:pointer}
.fx-crm-points tr.cp-row-open:hover{background:var(--cp-soft)}
.fx-crm-points tr.cp-row-open:focus-visible{outline:2px solid var(--cp-accent);outline-offset:-2px}
/* 표 안에서 펼치는 결과 입력 */
.fx-crm-points tr.cp-inline-row>td{background:var(--cp-soft);border-top:0;padding:0}
.fx-crm-points .cp-result-inline{display:grid;gap:10px;padding:var(--cp-gap);border-left:3px solid var(--cp-accent)}
.fx-crm-points .cp-result-inline .cp-inline-head{display:flex;flex-wrap:wrap;align-items:baseline;gap:8px;font-size:13px}
.fx-crm-points .cp-result-inline .cp-inline-head span{color:var(--cp-muted);font-size:12px}
.fx-crm-points .cp-result-inline fieldset{display:flex;flex-wrap:wrap;gap:6px 14px;border:0;margin:0;padding:0}
.fx-crm-points .cp-result-inline legend{padding:0;font-size:12px;font-weight:700;color:var(--cp-muted)}
.fx-crm-points .cp-result-inline fieldset label{flex-direction:row;align-items:center;gap:6px;font-weight:600;white-space:nowrap}
.fx-crm-points .cp-result-inline .cp-inline-script summary{cursor:pointer;font-size:12px;color:var(--cp-muted)}
.fx-crm-points .cp-result-inline pre.cp-body{margin:6px 0 0;max-height:160px;overflow:auto}
.fx-crm-points .cp-result-inline .cp-actions{justify-content:flex-start}
@media(max-width:900px){.fx-crm-points .cp-result-inline{border-left:0;border-top:3px solid var(--cp-accent)}}
/* 온보딩 진행 4단계(첫 방문 · OT · 2주 4회 · 30일 점검) */
.fx-crm-points .cp-steps{display:inline-flex;gap:5px;align-items:center}
.fx-crm-points .cp-step{width:13px;height:13px;border-radius:50%;border:1.5px solid var(--cp-border);background:var(--cp-card);display:inline-block}
.fx-crm-points .cp-step.is-on{border-color:var(--cp-accent);background:var(--cp-accent)}
.fx-crm-points .cp-neg{color:var(--cp-bad)}
.fx-crm-points .cp-expiry-group.is-risk>h3{color:var(--cp-bad)}